Question 1

Do you offer services to healthcare facilities and organizations?

Accepted Answer

Yes. We partner with healthcare facilities, adult day programs, and organizations needing dependable transportation or logistics support, including small-package courier and medical deliveries.

Question 2

What areas do you service?

Accepted Answer

Sandman Transportation Services & Logistics LLC serves Boston, Dorchester, and the greater New England region.

Question 3

Can I schedule recurring transportation?

Accepted Answer

Yes. We offer recurring and long-term ride programs for clients who need consistent transportation for dialysis, physical therapy, weekly doctor visits, and other ongoing treatments.
Benefits include guaranteed time slots, priority scheduling, and same drivers when possible.

Question 4

Who do you serve?

Accepted Answer

We proudly serve:
• Seniors
• Individuals with disabilities
• Clients recovering from surgery
• Individuals with chronic conditions
• Adults attending day health programs
• Anyone facing barriers to medical or essential travel

Question 5

How do I book a ride?

Accepted Answer

You can schedule transportation by contacting us directly:
Call: 617-906-6603
Email: sandman.transportation@gmail.com
Website: www.sandmantransportationservices.com
We are available 24 hours a day, 7 days a week, including holidays.

Question 6

What makes Sandman different?

Accepted Answer

Sandman Transportation Services is family-owned and community-driven. We focus on safety, reliability, cleanliness, and compassionate care. Every client is treated with dignity and respect — like family.

Question 7

What is Non-Emergency Medical Transportation (NEMT)?

Accepted Answer

Non-Emergency Medical Transportation (NEMT) provides safe and reliable transportation to medical appointments for individuals who do not require emergency ambulance services. Sandman Transportation specializes in transporting clients to doctor visits, dialysis treatments, therapy sessions, outpatient procedures, and more.

Question 8

How far in advance should I book?

Accepted Answer

We recommend scheduling as early as possible to secure your preferred time. However, we operate 24/7 and will always do our best to accommodate urgent requests.

Question 9

Do drivers provide assistance?

Accepted Answer

Absolutely. Our experienced, CPR-trained drivers provide professional door-to-door support. We assist clients safely from their pickup location into the vehicle and ensure they are safely returned home after their appointment.

Question 10

Do you provide transportation for non-medical needs?

Accepted Answer

Yes. In addition to medical transportation, we provide personal and community transportation services for:
• Pharmacy pickups
• Grocery and essential errands
• Family visits
• Social outings and events
• Work programs and community activities

Question 11

Are your vehicles wheelchair accessible?

Accepted Answer

Yes. Our fleet includes wheelchair-accessible vehicles equipped with lifts, ramps, securement systems, and safety belts to ensure a safe and comfortable ride.

We’re here whenever you need us — day or night.

Frequently asked questions